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Anime4fan Help Desk
Modify/Cancel Order
3
I would like to modify my order?
I would like to cancel my order?
How can I change my billing address?
Placing An Order
12
How can I place an order?
How do I use my discount code?
I forgot to enter my discount code?
Why has my discount code not been applied?
Why have I not received an order confirmation?
View all 12
Shipping & Delivery
8
The tracking information for my order hasn’t been updated in several days. Is there something wrong?
When will my order process and ship?
How much does shipping cost?
My tracking number doesn't work, what should I do?
I've moved and tried using the forwarding service to my new address but I did not receive it?
View all 8
Payments
3
Why was I charged an international fee for my order?
Why is my card getting declined?
Why am I being double-charged?
Order Issue(s)
5
I’ve received someone else’s order by mistake.
My order arrived damaged/broken/defective.
I am missing items from my order.
I received the items that are not as described.
Why was my order shipped separately?
Product Care Guide
3
How to wash my t-shirts?
How to clean my stainless steel tumbler?
How to keep my t-shirts from pilling?